Enhancing-Your-Efficiency

1. Installing an employee hotline

Helping You Work Smarter:  Enhancing Your Efficiency
Installing an Employee Hotline 

It’s happened to every business owner at one time or another, the 2am emergency that causes an employee to  miss work without notifying anyone and turns an ordinary day into a tailspin. To preempt such occurrences AnswerOne has developed an Employee Hotline: your own special number that employees can call to leave a message should there be an unexpected emergency or absence. Your manager can check the mailbox early each morning to adjust schedules as the need arises. 

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2. Monitor Employee Response Time

Helping You Work Smarter:   Enhancing Your Efficiency
Monitoring Employee Response Time 

Many businesses would run more efficiently if they had a simple method for monitoring employee response time to service calls. With AnswerOne that increased efficiency can be yours.  Let us know the type of service calls you receive and how quickly you want your employees to respond to these calls and we will create a customized system for tracking their performance. 

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3.  Dispatching your employees

Helping You Work Smarter:  Enhancing your Efficiency
Dispatching Employees  

We fine-tuned this service in response to the many requests we had from companies who felt their business  would flow smoother, and customer service would improve if callers were directed to the appropriate department or employee.  At AnswerOne we can dispatch your messages to several employees, a hundred or more. We can also help streamline your operation by providing your manager with a date and time stamp record of every call we dispatch and/or a record of when your employee responded to the call. 


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4.  Handling your on-call schedules

Helping You Work Smarter:  Enhancing your Efficiency
Handling On-Call Schedules 

As every physician will attest, “On-Call Schedules are a great way to share the work load when there managed correctly.  However, when on call schedules are not managed right they result in intrusive calls, pages and interruptions on your night off.  At AnswerOne we have been managing “On-Call” schedules for thirty years.  From single practitioner offices to large medical centers and hospitals, we understand the importance of contacting the right person at the right time.  Whether you’re rotation includes two physicians or a hundred, you can be sure your “On Call” schedule will be managed exactly as you instruct.

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5.  Generate better sales reports

Helping You Work Smarter:  Enhancing your Efficiency
Generating Better Sales Reports  

Companies with sales people in the field have a unique challenge—sales reports are time consuming to complete and divert your teams focus on selling, yet management needs these sales reports to track expenses and monitor performance.  

With AnswerOne's “Sales Report Hotline” your challenge is solved. We can setup an individual mailbox for each member of your sales force with customized prompts such as— date, time, starting mileage, account visited, results of visit, order received, follow-up needed, etc.  Your sales person simply picks up the phone to verbally deliver their report after visiting each account.   Another win/win from AnswerOne, your sales staff remains focused on selling and management receives the reports it needs.     

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6.  Receive faxes from anywhere in the world

Helping You Work Smarter:  Enhancing your Efficiency
Receive Faxes from Anywhere in the World 

Many of our clients love this feature because their business takes them out on the road and receiving faxes as email files is an easier and more efficient way to do business.  Others love this option because it frees up their office fax line and provides and effortless way to sort and file faxes.  Whatever your reasons are for using this option we are sure that once you use it you’ll wonder how you ever lived without it. 

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7.  Beepers and alpha numeric pagers

Helping You Work Smarter:  Enhancing your Efficiency
Beepers and Alpha Numeric Pagers 

For your convenience AnswerOne offers an assortment of both Numeric and Alpha Numeric Pagers for your use,   and should you ever have a problem with your beeper we will provide you with a replacement within 24-hours. 

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8.  Creating a virtual office

Helping You Work Smarter:  Enhancing your Efficiency
Creating a Virtual Office 

If you work at home, travel a lot, or don’t have a base office, the “Virtual Office” can help you. The “Virtual Office" from AnswerOne provides you with two local telephone numbers which become your “Office” number and your “Fax” number.

Learn more about AnswerOne's Virtual Office

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