Responding To Emergencies

Responding-To-Emergencies

Above and Beyond

02. Responding to

Emergencies

We all want to know that someone cares.

Choosing AnswerOne as your answering service means your clients can pick up the phone day or night and be connected to a live receptionist ready to assist them. Our signature quality of customer service is a plus for any business and particularly important when dealing with emergencies and vital calls.

At AnswerOne we have over forty years of experience in handling emergency calls.

1. Our receptionists are specially trained to deal with all types of medical emergencies, and can provide patients with the reassurance that says someone is listening and someone cares.

2. At AnswerOne we also manage calls for immediate response teams such as oil and gas companies, and 24-hour roadside assistance.

No one handles emergency calls like AnswerOne.

Our receptionists are expressly trained to deal with emergency calls and they know how to stay calm, cool, and collected. With a soothing, caring manner they obtain all the information that is important for you to have. Call handling protocols are set-up to your specifications, and digitally programmed to appear on our receptionist’s computer screen as soon as your call comes in.

Meticulous

You can rest easier with AnswerOne's perfect coupling of expertly trained receptionists and advanced digital technology to provide you with the most meticulous approach to handling your emergency calls.

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Award Winning Service

In business for more than forty years, AnswerOne is one of the largest and without a doubt most experienced answering service in the tri-state area. We do more than answer the phones, "we make you and your company look good."

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