Live Answering Service
Screening Your Calls
Everything we do is
"personalized for you."
Because AnswerOne provides a completely personalized service we customize all of our call handling protocols "just for you." Our receptionists are provided with digital pop-ups that provide clear instructions on how you want us to respond to the different types of calls that you receive. What’s more, we can adapt these protocols to suit the individual requirements of each person in your company, and modify them according to particular days and hours of the week.
Waiting to close a big deal or responding to an emergency? We can specially tag high priority calls and contact you the moment they come in. And if you wish to speak to your customer in "real-time" we can connect you to your designated party so seamlessly it can feel like we've sprinkled a dose of magic into the mix.
Tell us not to disturb you, and you can work confidently from the beach or spend time with your family knowing that we will answer, sort, and tag all of your calls with the utmost care and positively prodigious professionalism.
Ever wonder what is going on with your sales force or field technicians? Ask us to dispatch and manage their workflow and we'll provide you with a time-stamp record of the start and completion of their jobs.
We Can Handle
1. All of your calls
2. Office overflow
3. Lunch breaks and meetings
4. After business hours and weekends
5. Service calls
6. Emergency calls
Not quite sure? Then keep in mind that our fantastically smart, super contentious managers are here to help. Lean on our expertise to define and expedite the protocols that will work best for you.