At AnswerOne our receptionists do more than answer telephone calls, they take care of your callers and they make you and your company look good. As the link that connects you and your clients we take the business of customer service seriously.
Prior to working for us candidates must pass an extensive skills test: once hired they complete our rigorous receptionist's training program before they are allowed to take their first call.
AnswerOne's receptionists are an extraordinary team of women and men. Friendly, professional, and distinguished by their can-do attitude and ability to make each and every caller feel special.
Our management systems are exceptional and spearheaded by an awesome group of managers who monitor performance on a daily basis to ensure our impeccable standards are maintained. At AnswerOne there is always a supervisor on duty to add another level of quality control and we voice record all calls coming in on your line to protect you from any “he said, she said” misunderstandings.