“Not having a live person answering the phone is like 
handing your business to your competition” 
Charlie Cook Sales Expert

Once Upon a Time, 
Calls Were Answered 
by Human Beings...

Customers knew that someone was listening, someone cared, and someone was willing to help.  Businesses thrived, people were happier, and the world really was a better place.  

From our state-of-the-art call center in New York,  AnswerOne brings the human touch back to customer service,  providing you and your business with a warm, friendly, and professional receptionists to answer your calls whenever you need us— part time, full time, twenty four hours a day, and seven days a week.  

Serving businesses, professionals and medical practitioners for more than forty years,  AnswerOne knows how to deliver exceptional value and outstanding service to our clients. 
AnswerOne, bringing the "Human Touch" back to answering calls. 

Why Should You Use a Telephone Answering Service? 

Voice Mail is so easy and cheap.  In fact, Voice Mail is free with a cellular phone service.   Yet, cheap or free service is not always the best quality of service that you want. 

If you are trying to establish positive relationships with your customers, then you want to deliver the best quality service.   A Telephone Answering Service provides your clients with live receptionists, who are capable of talking to your customers and providing them with information about your products and services.   An Answering Service can get the information you need to know and deliver it to you immediately, or at the time that you specify. Messages can be delivered by phone, text, email, fax or a combination thereof. 

In a world that craves human contact, hiring an Answering Service is one of the most significant ways you can tell your customers, "you care."   An Answering Machine can only take messages, but an Answering Service can actually hear what your clients have to say, and respond to their needs.  An Answering Service can treat your callers with respect and obtain the information you need to successfully run your business. 
AnswerOne Call Center Receptionist
Why Should You Use AnswerOne? 

At AnswerOne, Quality and professionalism are number one.   By successfully providing value to our clients we have stayed in business for over 40 years.   This is because our highly trained, professional, and caring receptionists know how to interact with your callers.  They know how to assure your customers that their needs will be attended to, and that you will respond to them in a timely fashion.   

While many callers are turned off by Voice Mail or machines, they don't hang up when a person answers the phone.    Some clients have also told us that they have reduced their expenses by coming with us.   Because of our high quality, our clients trust us to answer their calls earlier in the day, or 24-hours a day.  This allows them to cut back or eliminate some of their staff which allows them to save on labor costs. 

The Woo and Wow Factor

"As Your Virtual Receptionist,  Your 24-Hour Call Center,  Your After Hours or Emergency Hotline."   

At AnswerOne  we know how to woo your customers on their first call and wow them on every call thereafter.   It's one of the reasons why you'll love having our receptionists handle the phones for you; and the personal, individualized service that we provide.   

Experience the AnswerONE Difference
AnswerOne Answering Service
And If That's Not Enough
AnswerOne has developed a number of services that help you and your business work smarter instead of harder.   From those time consuming tasks you wish someone else could manage to the services you never imagined, check out what AnswerOne can do for you... 

Explore all our live answering services
View client testimonials
I have found them to be extremely professional and reliable. They know my needs as a well as the needs of my patients and handle their calls with the highest level of understanding and expertise.

—John Martinille

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